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SMS Terms & Opt-In Consent

Last updated: July 7, 2026

These SMS Terms describe the DropVoice text-messaging program, how consumers consent to receive messages, and how to stop receiving them. DropVoice is a service operated by 920Four LLC (“DropVoice,” “we,” “us”). Questions? team@920four.com.

Business identity

DropVoice is the order & delivery text-messaging service operated by 920Four LLC. Shoppers who opt in receive texts from DropVoice (920Four LLC) about orders they placed at a store that uses the DropVoice app.

Program description

DropVoice Order & Delivery Notifications. DropVoice is a Shopify app used by online stores (“merchants”) to send transactional order and delivery updates to their customers. These SMS messages may include a link to a short, personal voice message recorded by the merchant (for example, a thank-you or an update about your order).

Who sends these messages

DropVoice (920Four LLC) is the sender of every message and the brand registered with the wireless carriers. Each message identifies DropVoice (920Four  LLC) as the sender so the source is always clear, and may name the store your order is from for context. For example, every message ends with a line such as “— Sent by DropVoice (920Four LLC). Reply STOP to opt out.”

How consent is collected

Consumers opt in to receive these messages at the participating merchant’s online store through an unchecked opt-in checkbox presented during checkout or account sign-up. The consumer enters their own mobile number and must actively check the box to agree — it is never pre-selected, and agreeing is not required to buy. The consent language presented to the consumer reads substantially as follows:

☐ I agree to receive recurring automated order & delivery text messages from DropVoice (a service of 920Four LLC) about my orders, at the mobile number I provide. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms and Privacy Policy.

The checkbox is not pre-selected. Consent is not a condition of purchase — consumers may complete a purchase without opting in to text messages.

You can see and use the live opt-in form here: https://www.dropvoice.io/sms-opt-in.

Types of messages you may receive

Message frequency

Message frequency varies and depends on your order and delivery activity. You may receive one or more messages per order.

Cost

Message and data rates may apply. DropVoice does not charge consumers for messages; however, your mobile carrier’s standard message and data rates may apply.

How to opt out

You can cancel at any time by replying STOP to any message. After you sendSTOP, we will send a one-time confirmation and you will stop receiving messages. To opt back in, reply START.

How to get help

Reply HELP to any message for assistance, or contact us at team@920four.com.

Carriers

Wireless carriers are not liable for delayed or undelivered messages. Supported carriers may change without notice.

Privacy

Your information is handled in accordance with our Privacy Policy. We do not sell your personal information or share your mobile number with third parties for their own marketing purposes. Mobile phone numbers are used solely to deliver the messages described above.

Sample messages

SMS Terms & Opt-In · DropVoice